1. Information We Collect

We may collect and process the following data:

• Personal Information: Full name, email address, phone number, institutional affiliation, designation, ORCID ID.

• Project Details: Manuscripts, abstracts, supporting figures, and related documents.

• Financial Information: Billing details and transaction records (processed via secure third-party providers; we never store full payment credentials).

• Communication Records: Emails, agreements, contracts, and project-related correspondence.

2. Purpose of Data Collection

We use the collected data solely for:

• Delivering services such as manuscript editing, formatting, and submission services.

• Communicating project updates, invoices, and agreements.

• Journal submission and tracking processes.

• Internal quality checks and compliance monitoring.

• Legal, accounting, and dispute resolution purposes.

3. Data Confidentiality

• All manuscripts and author details are treated as strictly confidential.

• No data is shared with third parties except trusted payment partners, journal submission systems, and technical staff directly involved in the project.

• Staff are bound by non-disclosure agreements.

4. Data Security

• We implement encryption, password protection, and restricted access to safeguard your data.

• Online payments are processed via secure third-party platforms (Bank Transfer / Western Union / Cash APP / Zelle / Stripe / Wise / Venmo).

5. Data Retention

• Manuscript files and related communication are retained till project completion for record-keeping and compliance.

• Clients can request early deletion of their data, except where retention is legally required.

6. Client Responsibility

• • Clients are responsible for providing accurate, updated information (emails, ORCID details, institutional affiliations).

  • Inkflow Publications.Co shall not be liable for issues arising from incorrect or incomplete client information.